What do we do exactly?
We develop customized software and web based solutions in the field of Monitoring and evaluation, Finance, HIV-AIDS, Medical and health sector.
We have completed successful projects with NACO, PFI, FHI, ORG-Marg, Dr. R.P. Center AIIMS, WHO, UNAIDS and other reputed clients.
CMIS Helpdesk and support
Mukund soft has a little over 14 years of experience in maintaining CMIS helpdesk after providing the CMIS solutions to the organisations. A software solution like Computerised Management Information System (CMIS) needs a handholding and support for at least six month to one year depending on the area and level of implementation. Some time it requires more that a year time to maintain CMIS helpdesk or trouble shooting staff depending on the type of user their level of under standing software solutions and staff turnover.
Mukund soft has maintained single and multiple point helpdesk and support centers across India for more than 5 different projects. We at MSPL using state of the art support software, ticket generation system and manpower to answer the user queries for providing support on CMIS in minimum possible time.